We hope that you will be happy with your purchase and won't need to return anything, however if you do please contact sales@plugitwood.co.uk with your order number. If you wish we can arrange to have any items picked up and returned to us as long as you let us know within 30 days of receiving your order.
The cost to return items to us will depend on weight and the fee will be deducted from your refund.

You will receive your refund within 7 days of us receiving the goods.

Please see our Terms and Conditions page for full information regarding returns.

Delivery

UK Mainland only

Standard £5.25

2-5 working days. Items under 2kg or less than 1m Royal Mail tracked 48.

Items 1m long or over 2kg ship with Evri. 

Express  £7.95

Next working day if order is placed on a weekday before 12 noon. Items under 2kg or less than 1m Royal Mail tracked 24.

Items 1m long or over 2kg ship DHL Express.

Express usually next working day if order placed before 12 noon.
If items are in stock, you should receive them on the next working day, however please allow 1-2 days for delivery.

Free shipping

1-3 days to be delivered 

Please note for deliveries to the Highlands and Offshore, next day delivery options are not available and may take several days to be delivered.

Delivery surcharges apply to items weighing more than 2kg or 1m long for Highlands and Offshore. We will contact you directly to arrange postage at cost.

 International

 Please note at this time we have suspended deliveries outside of UK mainland.